Returns & Exchanges

At VALLON, we want you to be completely satisfied with your high-performance eyewear. If your gear isn't the perfect fit for your next adventure, we offer a hassle-free 30-day return and exchange policy on all products in original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Gear

  Place the eyewear securely in its original protective case and packaging, ensuring all accessories like microfiber cloths and straps are included.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Refund

  Hand over the package to your local carrier; once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days.